Join Our Team

Alone We Can Do So Little; Together We Can Do So Much

Here at GreenBean IT we’re always looking for motivated individuals to add to our team to help us grow and succeed. We offer a comfortable and friendly environment to help you learn and grow in. You’ll love your job and it’ll love you back.

The Benefits.

Competitive Salary
& Bonuses

Excellent Health Insurance

Dental Insurance & Vision Benefits

Life
Insurance

Long-Term
Disability

Retirement Plan & Company Matching

Family Friendly Environment

Paid Education Opportunities

Rewarding Environment

Milestone Awards
& Bonuses

Paid
Training

Key on
Culture

Don't Trust Us, Take Their Word for It.

Current Open Positions.

Job Requirements:

  • Provide onsite & remote support to end-users
  • Resolve helpdesk requests via telephone, walk-ins, email, text message, & IMs in a courteous manner.
  • Respond to assigned tickets/tasks in accordance with SLA guidelines
  • Record, track, & document the help desk request problem-solving process.
  • Escalate calls to 2nd Tier Support when necessary.
  • Inform Supervisor of any & all technical support documentation that needs updating/amending when needed.
  • Troubleshoot Windows Desktop & Microsoft Office applications.
  • Take ownership of tasks & follow through to ensure complete resolution.
  • Perform hands-on fixes at the desktop level.
  • Travel Requirements: 10% – Mostly day trips to local job site offices

Qualifications:

  • 4 years experiences working as an IT support technician in a corporate environment.
  • MSP experience preferred
  • Associate degree in a technologies related field or equivalent training.
  • Team First mentality required
  • In-depth understanding of Windows desktop operating system.
  • Knowledge of AD, DHCP, DNS & MS Exchange.
  • Basic knowledge of Windows networking.
  • Ability to explain or teach technical procedure to non-technical users.
  • Excellent written & oral communication skills.

Job Requirements:

  • Installing, configuring & maintaining computer hardware, software, systems & networks, etc.
  • Scheduling with ISP’s & ensuring high standards are met for our clients.
  • Responding in a timely manner to service issues & requests.
  • Procuring, configuring & deploying new equipment.
  • Familiarity with VoIP systems
  • Testing, evaluating, and making decisions about new technology for the business.
  • Providing daily operations & systems support.
  • Understanding of IT principles & an ability to communicate technical concepts effectively to a varied audience.

Qualifications:

  • Bachelor’s degree in computer science or a related field; or equivalent years of experience.
  • 3+ years’ experience in computer networks, systems & desktop support & maintenance.
  • Strong interpersonal communication & relationship-building skills.
  • Strong sense of discretion & confidentiality.
  • Ability to manage time effectively; prioritizing numerous projects at one time with strong attention to detail.

Ready to Be Part of an Amazing Team?

Please send a cover letter with your resume attached to it@greenbeanit.com for consideration.